Terms of Service
1. Acceptance of Terms
By accessing or using TaskDash ("Website" or "Services"), you agree to comply with and be bound by these Terms and Conditions. Continued use constitutes acceptance of all terms, including future modifications. If you disagree, discontinue use immediately.
2. Definitions
- "Client": A user submitting tasks through TaskDash.
- "Specialist": Pre-screened, trained professionals performing tasks.
- "Project Manager": TaskDash representative managing task intake, client communication, and assignments.
- "Supervisor": TaskDash representative supporting Specialists during task execution.
- "Credits": Units purchased by Clients to access Services.
3. Service Overview
TaskDash connects Clients with certified Specialists to complete tasks. Key processes include:
3.1 Task Submission & Review
- Clients submit tasks via forms, including descriptions, deadlines, tools, and attachments.
- Project Managers review submissions for clarity, feasibility, and completeness.
- Clients may be asked to clarify instructions or provide tutorials (e.g., Loom videos).
3.2 Task Assignment & Execution
- Tasks are assigned to primary specialists with backups (Secondary specialists) to ensure continuity.
- Specialists are certified for specific tools/tasks and compensated based on estimated time, incentivizing efficiency.
3.3 Quality Assurance
- Completed tasks undergo review by Project Managers for adherence to instructions. Revisions may be requested. Supervisors monitor specialists performance and provide support.
3.4 Client Feedback & Adjustments
- Clients rate tasks and provide feedback. Credits are adjusted based on actual time spent, reviewed manually.
4. User Responsibilities
4.1 Client Obligations
- Provide accurate, complete task details (e.g., deadlines, formatting, software access).
- Respond promptly to clarification requests.
- Notify TaskDash of scope changes (see Section 6).
4.2 Specialist Obligations
- Complete certified tasks efficiently and per instructions.
- Report issues to Supervisors promptly.
5. Task Management
5.1 Recurring Tasks
- TaskDash prioritizes assigning the same specialist for consistency but does not guarantee availability.
5.2 Scope Changes
- Minor changes (within 30 minutes of submission) are free.
- Major changes may require renegotiating deadlines or creating new tasks.
5.3 Reassignment & Backup
- If a Specialist cannot complete a task, the Project Manager reassigns it.
- Clients are notified of delays.
6. Payments, Credits & Refunds
6.1 Credits
- Credits are deducted based on actual time worked, adjusted after task completion.
6.2 Refund Policy
- Eligible Refunds: Unused credits within 14 days of purchase; service errors (at TaskDash’s discretion).
- Non-Refundable: Used credits, promotional credits, services >14 days old.
Process: Submit refund requests [email protected] with proof of purchase.
7. Privacy & Data Protection
Personal data is handled per our Privacy Policy.
By using Services, you consent to data collection, including task-related files and communications.
8. Limitations of Liability
TaskDash is not liable for:
- Indirect, incidental, or consequential damages (e.g., lost profits).
- Specialist errors, delays, or data loss, provided reasonable care was taken.
- Third-party tools (e.g., Propstream, CRMs) used by Clients/Specialists.
9. Governing Law
These Terms and Conditions, as well as any disputes arising from or relating to your use of the TaskDash Website and services, shall be governed by and construed in accordance with the laws of California, United States of America, without regard to its conflict of law principles.
By using our Website and services, you agree to submit to the exclusive jurisdiction of the courts located in California, United States of America for the resolution of any disputes.
Cookie policy
This cookie policy ("Policy") describes what cookies are and how Website Operator ("Website Operator", "we", "us" or "our") uses them on the our website and any of its products or services (collectively, "Website" or "Services").
You should read this Policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.
What are cookies?
Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").
Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.
Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our Website or using our Services.
Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites.
What type of cookies do we use?
Necessary cookies
Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.
Functionality cookies
Functionality cookies let us operate the Website and our Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits.
Analytical cookies
These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.
Social media cookies
Third-party cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit our Website, use our Services or share content, by using a tagging mechanism provided by those social networks.
These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks' privacy policies. We will not collect or share any personally identifiable information from the user.
What are your cookie options?
If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit internetcookies.org
Changes and amendments
We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. When we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes. Policy was created with WebsitePolicies.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.
Contacting us
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to our use of cookies, you may contact us at +1 559-272-7895.
This document was last updated on March 04, 2025.
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